Frequently Asked Questions
Everything you need to know about bringing Homeford quality to your space.
What is the standard shipping timeframe for furniture?
Most in-stock items ship within 3-5 business days. Large furniture pieces are delivered via our white-glove service and typically arrive within 2-3 weeks depending on your location.
Do you offer a warranty on Homeford products?
Yes, all Homeford furniture comes with a limited 1-year warranty covering manufacturing defects in materials and workmanship to ensure your peace of mind.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made upholstery and final sale items are not eligible for return.
How can I track my order status?
Once your order ships, you will receive an email with a tracking link. You can also log into your Homeford account to view real-time updates on your delivery.
Are your wood products sustainably sourced?
Sustainability is a core value at Homeford. We prioritize FSC-certified timber and eco-friendly finishes to ensure our products are as kind to the planet as they are to your home.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Affirm for larger purchases.